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The Coming Home Project was launched by WNPR's Lucy Nalpathanchil in 2011 to tell the stories of veterans in transition and the issues that matter to them and their families.

Veterans Affairs Backlog Drops; Critics Urge More Progress

Lucy Nalpathanchil
/
WNPR

Despite the federal government shutdown, there was a decrease this month in the U.S. Department of Veterans Affairs backlog to process veterans' disability claims. The VA said pending cases dropped by 10,000 since September 28. But this doesn't mean the pressure is off the federal department to do more.

U.S. Senator Richard Blumenthal, a member of the Veterans Affairs Committee , spoke about the backlog challenges outside the VFW in East Hartford. He said the VA takes more than four months to process 57 percent of claims submitted. "Four-hundred-twelve thousand claims are backlogged," he said, "more than 1,000 here in the state of Connecticut. So to put it bluntly, the U.S.A. is failing to pay and process claims it owes these men and women who've served and sacrificed."

Jordan Massa, 26, of Bristol, knows first-hand the impact of waiting on the VA. "I lived in mom's basement," he said. "I was waiting for a decision, and struggling to find employment, which is kind of a double whammy." The Army veteran and Purple Heart recipient served five years in the U.S. Army, including 27 months in Iraq. He came home with a traumatic brain injury, post traumatic stress, a sleep disorder, tension headaches, chronic back pain, and tinnitus in both ears.

It wasn't until October 1 when Massa received his first compensation check from the VA. "It took a total of two years and five months to get everything I needed," he said. The VA has allocated money to cover overtime costs as it works on the backlog. Meanwhile, Senator Blumenthal said Congress has approved an additional $291 million to improve the way the benefits side of the VA operates.

Lucy leads Connecticut Public's strategies to deeply connect and build collaborations with community-focused organizations across the state.

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SOMOS CONNECTICUT is an initiative from Connecticut Public, the state’s local NPR and PBS station, to elevate Latino stories and expand programming that uplifts and informs our Latino communities. Visit CTPublic.org/latino for more stories and resources. For updates, sign up for the SOMOS CONNECTICUT newsletter at ctpublic.org/newsletters.

SOMOS CONNECTICUT es una iniciativa de Connecticut Public, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programación que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para más reportajes y recursos. Para noticias, suscríbase a nuestro boletín informativo en ctpublic.org/newsletters.

Fund the Facts

You just read trusted, local journalism that’s free for everyone, thanks to donors like you.

If that matters to you, now is the time to give. Join the 50,000+ members powering honest reporting and a more connected — and civil! — Connecticut.

Connecticut Public’s journalism is made possible, in part by funding from Jeffrey Hoffman and Robert Jaeger.