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Hartford HealthCare to reimburse home caregivers for meal charges

Connecticut Public Radio | By Walter Smith Randolph,
Jacqueline Rabe Thomas
Published August 22, 2022 at 3:26 PM EDT
Wayne sifts through the human resource paperwork he received from Hartford HealthCare during his tenure working there.
Jacqueline Rabe Thomas
/
CT Public
Wayne sifts through the human resource paperwork he received from Hartford HealthCare during his tenure working there.

This comes just days after Connecticut Public’s Accountability Project reported that some home health aides were paying for meals they never received.

Hartford HealthCare will now reimburse some live-in caregivers for meal credits dating back to 2016. This comes just days after Connecticut Public’s Accountability Project reported that some home health aides were paying for meals they never received.

Independence at Home, which is owned by Hartford HealthCare, will return nearly $480,000 to 114 home caregivers. An investigation by Connecticut Public’s Accountability Project found that some home health aides were being charged $17.50 a day for meals they were never offered.

Hartford HealthCare said it discovered the improper practice through an audit. The Connecticut Department of Labor said it has fined Independence at Home $17,000 for the improper practice.

In a statement to Connecticut Public, as reported on Where We Live, Hartford HealthCare said Independence at Home was not ensuring proper record keeping. The health system then worked with the state Department of Labor to reimburse caregivers for a two-year timeframe. Hartford HealthCare said it will now take it a step further to pay back caregivers for meals dating back to January 2016.

Hartford HealthCare is a funder of Connecticut Public.
Investigative News
Walter Smith Randolph
Walter Smith Randolph is Connecticut Public’s Investigative Editor. In 2021, Walter launched The Accountability Project, CT Public’s investigative reporting initiative. Since then, the team’s reporting has led to policy changes across the state. Additionally, The Accountability Project’s work has been honored with a National Edward R. Murrow award from RTDNA, two regional Murrow awards, a national Sigma Delta Chi award from the Society of Professional Journalists, three regional EMMY nominations and a dozen CT SPJ awards.
See stories by Walter Smith Randolph
Jacqueline Rabe Thomas
Jacqueline Rabe Thomas was an investigative reporter with Connecticut Public’s Accountability Project from July 2021 until August 2022.
See stories by Jacqueline Rabe Thomas

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SOMOS CONNECTICUT is an initiative from Connecticut Public, the state’s local NPR and PBS station, to elevate Latino stories and expand programming that uplifts and informs our Latino communities. Visit CTPublic.org/latino for more stories and resources. For updates, sign up for the SOMOS CONNECTICUT newsletter at ctpublic.org/newsletters.

SOMOS CONNECTICUT es una iniciativa de Connecticut Public, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programación que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para más reportajes y recursos. Para noticias, suscríbase a nuestro boletín informativo en ctpublic.org/newsletters.

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You just read trusted, local journalism that’s free for everyone, thanks to donors like you.

If that matters to you, now is the time to give. Join the 50,000+ members powering honest reporting and a more connected — and civil! — Connecticut.