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PBS News Hour

AI transcription tool ‘hallucinates’ medical interactions

Season 2025 Episode 25 | 5m 53s

Many medical centers use an AI-powered tool called Whisper to transcribe patients’ interactions with their doctors. But researchers have found that it sometimes invents text, a phenomenon known in the industry as hallucinations, raising the possibility of errors like misdiagnosis. John Yang speaks with Associated Press global investigative reporter Garance Burke to learn more.

Major corporate funding for the PBS News Hour is provided by BDO, BNSF, Consumer Cellular, American Cruise Lines, and Raymond James. Funding for the PBS NewsHour Weekend is provided by Consumer Cellular and Cunard Cruise Line. For a complete list of funders for the PBS NewsHour and PBS NewsHour weekend, click here.
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